Frequently Asked Questions - Individual Tax Returns 2009
Q: I am getting a pre-filing validation that
states Error in XML: The Pattern constraint failed. Tag is
'Postcode’. Line nn, position nn.
A: This is caused by changes to the HMRC
validations with regard to postcodes. We recommend that you
re-enter the postcode in the client main details and your firm
details (via the spanner icon) to resolve this validation.
Q: I am trying to print a return and I am
getting EC–2146234304, Message – Automation error and then PTP
closes.
A: You will need to re-run the latest update file.
To do so, browse to your data location and double click the
latest UpdateTP.exe file, complete the installation and then the
printing routine will work correctly.
Q: I am completing a return with foreign
dividends and when I run the tax calculation it is grossing up the
gross figure I have entered for the dividends?
A: There has been a change in legalisation
regarding foreign dividends which has taken effect from April 2008.
There are detailed guidance notes on page FN7 of the tax return
guide.
Q: I am completing a clients tax return with
Non Residence pages and in box 12 (number of separate occasions
that you have been to the UK during 2008/09) I have entered a
zero but when trying to prepare the return for FBI I am getting pre
filing validations saying “Error in XML: Value '0' was either too
large or too small for Positive Integer. Tag is
'NumberOfSeparateOccasions'. Line 143, position 79”.
A: You will need to delete the entry from box 12
leaving it blank. It will then be possible to file
online.
Q: I have printed a return through FBI for a
client and I am not getting all the supplementary pages
printed.
A: This seems to be an intermittent refreshing
issue that is being investigated by the development team and seems
to be caused when batch printing returns. If you do get this issue
if you go into “returns sent to clients for signing” and click
reprint for the appropriate return it should then print all the
pages.
Q: I am trying to prepare a return where my
client is based abroad and I am getting a pre filing validation
referencing "postcode".
A: HMRCs validations require a postcode to be
entered and for Foreign Address' it needs to be Q1 1IJ
Q: I am trying to prepare a return for FBI and
getting a pre filing validation referencing "address line 4"
A: HMRC have added additional validations into the
address fields on the clients address, and the restriction is now
28 characters per address lines 1 and 2, 18 characters per address
lines 3 and 4 and then the postcode is a maximum of 8. You also
cannot have commas or fullstops.
Q: I have filed a return and I am getting a
rejection stating "6492, self calculation case. the total tax due
in box [CAL1] does not agree with the calculated value of £x. the
difference is £x. please check".
A: This is now listed as a HMRC exclusion and
HMRC have stated that you will need to file a paper return to the
local district.
Q: Error No. 3001 - Type: business
The submission of this document has failed due to departmental
specific business logic in the Body Tag.
RaisedBy: ChRIS
Number: 6522
Type: business
Text: If all of boxes AOI5, AOI7, AOI9 and FOR44 are absent, Box1A
must be present.
Location:
/hd:GovTalkMessage[1]/hd:Body[1]/MTR:IRenvelope[1]/MTR:MTR[1]/MTR:SA100[1]/MTR:FinishingYourTaxReturn[1]/MTR:SigningYourForm[1]/MTR:ChargeableEventGains[1]
A: This is now listed as a HMRC exclusion and
HMRC have stated that you will need to file a paper return to the
local district.